Highland Campus Health Group | Working with HCHG

Working with HCHG
At Highland, our people make all the difference in our product. When you work with Highland, you’re accessing almost a century and a half of medical billing experience amassed by our senior team. We work hard to make medical billing pay off for you and your students.

In Practical Terms

Our Process

HCHG does not charge campuses for any of these services.

HCHG is compensated by receiving a portion of the revenue it collects from health insurance companies on behalf of its partner campuses.

HCHG does not charge “add-on” costs for anything, including customer service visits, software upgrades, etc.

The health center retains full control of all programs and services, as HCHG does not manage health centers or their programs.

On-Site Meeting: HCHG visits campus to discuss how third party billing best meets the university's needs.

Proposal: HCHG then prepares a detailed proposal that describes the services to be provided and the contractual and financial relationships envisioned between HCHG and the university.

Contract: Once the proposal has been reviewed (and revised, if necessary), HCHG and the university complete a contract (note: since there are no charges to the university, contracting for HCHG's services should not require a formal bidding [Request For Proposal, or RFP] process).

Implementation: After the contract is signed, HCHG’s implementation team begins working with the health center to plan and prepare for medical billing.

Services: Once all key decisions are made, training is complete, preparation and implementation have been accomplished, HCHG and the health center will work closely together to make medical billing easy, efficient, and successful.